Are employee engagement studies capable of delivering all that is now being asked of them? And are there approaches that can deliver greater business value, asks Libby Child

Companies, correctly sensitive to the need for ‘people management’, are placing greater emphasis on employee engagement surveys, using the findings as a management barometer about the wider internal health of their company. But instead of asking: “Are you happy?”, why are leaders not asking: “What is it really like to work here?”

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